Microsoft

Microsoft Partner: 'achieve more' tailored exactly to your needs

With the right Microsoft Partner, 'achieve more' isn't boardroom talk – it's your Monday morning reality. We tailor solutions that actually solve problems, not create expensive new ones.

Talk to a Microsoft expert

Our solutions serve a diverse range of industries

Enhance the way you do business with a Microsoft Partner

Microsoft business solutions were designed and built with busy organisations like yours in mind. Powerful applications like Dynamics 365 Customer Engagement (CRM), and Dynamics 365 Finance and Operations (ERP), as well as powerful collaboration, reporting, and analytics tools have been brought together in seamless software packages to transform the way you do business. Reimagine your operations, leave pesky manual tasks behind and increase productivity, all while keeping security at the heart of what you do.

As a Microsoft partner, Fusion5 has built a reputation for delivering Microsoft solutions tailored to delight our customers. As a dedicated long-term Microsoft transformation partner and member of the Microsoft Inner Circle, we’re a trusted pair of hands for your implementation.

Be certain of success

We have a track record of great outcomes for our customers.

You’re in good hands

We’ve invested in the best people, achieving industry certifications, and adhering to best practice.

We're committed

Our commitment to continual improvement means that your solution only gets better over time.

Over 100 Microsoft experts

Our dedicated support ensures help is always at hand.

We know Microsoft in and out

Our extensive solution ecosystem means that we can develop and enrich your applications.

Empowering businesses with Microsoft solutions that deliver results

Microsoft Dynamics 365 Customer Engagement (CRM)

Automate sales and marketing, boost productivity, and delight customers with real-time data, workflows, and insights from Dynamics 365 CRM.

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Microsoft Dynamics 365 Finance & Operations (ERP)

Gain real-time financial clarity and automate operations with Dynamics 365 F&O — expertly delivered by trusted partner Fusion5.

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Microsoft Dynamics 365 Business Central

Innovate and modernise your small to medium business with Microsoft Dynamics 365 Business Central.

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Microsoft Copilot: Your AI-Powered personal assistant at work

Boost productivity, creativity, and collaboration with Microsoft Copilot — your AI-powered assistant across Microsoft 365.

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Transform your cloud with Azure

Azure makes cloud transformation simple with scalable infrastructure, built-in security, and tools to manage cost, compliance, and performance.

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It took a Fusion5 demo of Dynamics 365 at Microsoft to convince me. The Fusion5 Dynamics’ team really knew their stuff and presented clear and compelling reasons why we should upgrade. And why we should do it with them.

Group IT Manager | Cavalier Bremworth

Why partner with Fusion5 for your Microsoft project?

With the wide range of Microsoft Awards Fusion5 holds recognising our unrelenting commitment to delivering great outcomes for our customers, you can feel confident that your business' Microsoft project is in safe hands.

As a member of the Microsoft Dynamics Inner Circle, and a Microsoft partner, Fusion5 are recognised as being an expert and trusted pair of hands for your implementation. In addition, Fusion5 offers advance access to product updates, licensing changes, and the ability to take our customers’ feedback to the source of Microsoft innovation, to help bring solutions that really make a difference to our clients.

Be certain of success with a partner who’s delivered proven outcomes time and again. At Fusion5, you’re in good hands—we’ve invested in the best people, earned industry certifications, and follow best practice at every step.

Licensing Support - reduce spend and maximise functionality.

Learn more about Licensing

Unlike traditional Microsoft Licensing Solution Providers, Fusion5 is a Tier 1 Cloud Service Provider. We transact directly with Microsoft on your behalf so that we can offer you greater term/pricing flexibility and better control over licensing and Azure consumption.

However, the real game-changer is our depth of experience in implementing Microsoft solutions. We don’t just sell licenses; we work with businesses like yours to strategically align your Azure and licensing needs with your business requirement to ensure they underpin your success.

Premier Support - the best support, where and when you need it.

Learn more about Premier Support

Fusion5 has invested in the Microsoft Premier Support program. Our Premier Support Agreement gives us, in effect, a big red telephone which connects us directly with our Microsoft Technical Account Manager (an actual human, not just a generic support email or faceless queue).

So, if we log a support ticket and it needs to be escalated into a higher service level category, we can resolve your issue faster. We don’t just rely on Microsoft to help you when you need it though — we have a dedicated team of inhouse Microsoft experts available to you, 24/7.

Add the power of Microsoft to your other business solutions. You’ll be glad you did.

Microsoft products can transform the way your business operates, but to unlock their full potential, integration with your other business systems is key. Connecting tools like Dynamics 365, Azure, and Microsoft 365 with your existing solutions allows you to streamline processes, enhance collaboration, and ensure your teams are always working with the most up-to-date information.

Find out how you can leverage all the things you love about your Microsoft products with your business system.

Learn more about Integration Services

We've helped these businesses thrive with Microsoft solutions

Case Study

Freightways unifies operations with Fusion5 & D365 F&O

Freightways unifies finance systems with Fusion5 and D365 F&O, streamlining processes and enabling scalable, group-wide visibility.

Case Study

ADM Powers Up with Office 365 and Fusion5

ADM transformed collaboration, access, and data security by migrating to Office 365 with Fusion5’s expert rollout and training.

Case Study

Namoi Cotton strengthens cybersecurity with Fusion5

Namoi Cotton partners with Fusion5 for 24/7 cybersecurity, boosting protection, reducing risk, and freeing IT to focus on core priorities.

Case Study

AFL kick the ball out of the project park

Fusion5’s OCM support helped AFL ensure successful user adoption of Dynamics 365, aligning people and process with technology.

Case Study

Athletics Victoria enhances efficiency with MySport

Athletics Victoria partnered with Fusion5 to implement MySport, improving member services and streamlining event management.

Frequently asked questions

What is a Microsoft implementation partner?

You may have seen ‘Microsoft Certified Partner’ logos on a variety of solution provider websites, but what exactly does it mean? More importantly, what is the benefit to you as a client?

Microsoft implementation partners form part of a wide network of certified Microsoft resellers. Microsoft Certified Partners are measured in two different tiers — Silver and Gold. Being a Gold Partner is the highest accolade (Fusion5 has been a Microsoft Gold Partner for the past four years running). These partnerships have been designed to reflect the level at which the business operates, as well as the specific offerings and solutions that they can provide.

Once you have a better understanding behind the meaning of these levels, it makes choosing a provider easier knowing that Microsoft has full confidence in their abilities.

What are the benefits of using an implementation partner?

A certified implementation partner must undertake several examinations, reviews, and customer references, as well as having several certified Microsoft professionals on staff. As a Gold Partner, Fusion5 must meet these requirements on a yearly basis in order to remain at that level.

For you as a customer, this gives peace of mind. You can be confident that our staff and overall organisation are consistently trained and up-to-date on all the latest offerings in order to meet the strict Microsoft requirements for partners.

How long does it take to implement Dynamics and how much does it cost?

The price and length of the implementation is really dependent on your solution requirements. We offer out-of-the-box applications at a fixed cost, or we can tailor a solution to meet your business needs, goals and level of ongoing support. If you would like information on pricing, or to find out more information about Dynamics 365, get in touch with us.

How do you implement Dynamics 365?

Like any enterprise-level project, implementing Dynamics 365 is complex and requires the help of an experienced partner. There are multiple moving parts required for each step of the way and it’s very tough to summarise them in a few dot points.

However, after 10 years, and several hundred implementations, Fusion5 is recognised as a leader in the industry by not only Microsoft and its partner network, but our customers (and competitors!) Contact us today to discuss if Microsoft Dynamics 365 is the right solution for your organisation.

Great outcomes start with great conversations.

Let's talk.

Great outcomes start with great conversations

Let's chat